Commercial Enablement & Training - Digital Health and EMR Integrations Sr Manager

Role Overview

The Commercial Sales Enablement, Digital Health and EMR Integration Senior Manager is the primary enablement and training partner for Key Accounts, the Enterprise Growth team, and the broader sales organization. This role leads commercial enablement for digital health integrations and serves as a critical bridge between EMR product management, technical implementation teams, and commercial field teams.

As the subject matter expert on EMR (Epic) integrations, digital health tools, and provider and patient workflows, this individual ensures integrations are translated into scalable, field-ready processes. This includes defining Salesforce (CRM) workflows, supporting go-to-market execution, and delivering targeted training that drives adoption across new hires and field teams.

In this role, you will partner closely with Product, Technology, and Commercial stakeholders to launch digital health solutions, support deployment planning, and develop enablement content that drives effective use of digital tools and workflows. Success requires strategic thinking, cross-functional leadership, and strong execution.

Our ideal candidate embodies our cultural pillars-collaborative, innovative, inclusive, caring, and committed-and brings curiosity, proactivity, and a passion for advancing digital health solutions.

Key Responsibilities

• Digital Health and EMR Sales Enablement Lead
  1. Build and implement operational processes that enable scalable adoption of digital partnerships and integration initiatives across commercial teams.
  2. Serve as the primary sales enablement partner leading new-hire training and ensuring alignment of digital tools, processes, and resources.
  3. Act as SME and primary point of contact for field sales teams on EMR integrations, workflows, and digital tools
  4. Collaborate with Training and Commercial Enablement partners to develop training strategies and content related to Myriad's digital health solutions for field sales teams.
  5. Own, co-own and/or drive sales enablement, training, content, and adoption for all digital tools including EMR platforms, SFDC, Seismic, etc.,
  6. Serve as primary sales enablement partner for Key Accounts
  7. Create crossfunctional resources-such as FAQs, user guides, and quickreference materials-to support Strategic Accounts and broader sales teams.

• EMR Integration & Workflow Ownership

  1. Translate EMR/EHR integration capabilities into clear commercial workflows for field sales teams and customers

  2. Partner with product and technical teams to define integration requirements, onboarding steps, and implementation readiness

  3. Define, document, and maintain Salesforce (SFDC) workflows that support digital integrations, partnership programs, and account-level execution.

• GTM & Launch Enablement

  1. Lead commercial enablement workstreams for new EMR vendor integrations and digital health product launches

  2. Partner cross-functionally on GTM planning, rollout strategy and adoption metrics

  3. Ensure sales readiness for launches, including messaging, workflows, and training

• Field readiness & Adoption
  1. Deliver commercial team training focused on digital solutions, partnership workflows, and crossfunctional operational processes.
  2. Drive adoption and effective usage of digital tools across field teams
  3. Identify gaps in field readiness and proactively address through targeted enablement

Qualifications

• Bachelor's degree required.
• 10+ years of professional experience in sales, sales support, project management, or training and development.
• 3+ years of experience developing and delivering training content; must include experience training or enabling field sales teams on EMR/EHR tools and integrations.
• 3+ years of experience creating processes that operationalize digital integrations and customer workflows including translating technical concepts into clear actinal guidance for non-technical audiences
• Must have experience supporting or leading go-to-market (GTM) efforts for digital health products or integrations
• Must understand provider workflows and nuances of selling into healthcare systems
• Project or Program Management experience preferred.
• Experience in biotech, genetics, or diagnostic testing preferred.
• Proficiency in Salesforce (SFDC)
• Hands-on experience with EMR/EHR systems, digital health tools, and integration workflows (e.g. provider portals, order workflows, or interoperability solutions); Epic experience preferred
• Experience with EMR and other digital health tools used in genetic testing preferred
• Proven success collaborating with Sales Leadership, Product, Marketing, Technology, and related stakeholders.
• Strong organizational and communication skills with the ability to align and influence crossfunctional teams.

• Ability to travel up to 25%.

Physical Requirements

Use of equipment and tools necessary to perform essential job functions.

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