Temporary Office Assistant - Little Rock, AR

Southern Bancorp is a different kind of bank. As a Community Development Financial Institution (CDFI), a special certification designated for institutions that serve predominantly underserved communities, Southern Bancorp combines traditional banking and lending services with financial development tools and public policy advocacy to help families and communities grow stronger. Inspired by the principle that building net worth drives economic opportunity, our mission is to be wealth builders for everyone in the communities we serve, with a focus on low-wealth and un(der)banked populations, as well as an emphasis on Black and Brown individuals.

Job Overview

The Office Assistant, is a temporary position for 6-8 weeks, will maintain a secure and well-functioning office environment by providing customer service and front office support, as well as assisting with facilities and security maintenance.

Key Responsibilities

• Greets visitors, contacts office staff or directs visitor to office or meeting location
• Answers incoming calls, respond to questions, takes messages or transfers caller to appropriate person
• Receives, sorts and distributes incoming mail; maintains office postage meter
• Coordinates the pickup and delivery of package and express mail services (UPS, FedEx, etc.), as well as special mailings including USPS certified mail
• Prepares and processes donation requests and CRA donation forms, and coordinates related activity, including submitting communications requests, inviting attendees, and tracking details
• Prepares and processes invoices and expense reimbursements, and submits to Accounts Payable
• Maintains supplies by checking stock to determine inventory levels, anticipates requirements, places orders, runs errands if needed, and ensures organization and accessibility of supply closet and copy room
• Assists with travel arrangements for staff and visitors, including conference registration and lodging
• Cross trains with Executive Assistants to provide coverage as necessary, assisting with special projects and events
• Serves as primary point of contact for scheduling conference rooms and related equipment/technology
• Serves as primary point of contact for accessing and utilizing video conference and teleconference resources
• Assists with preparations and on-site support for special recurring meetings and orientations
• Orders meals for meetings and groups as directed
• Coordinates to provide local support of facilities & security needs, and ensure compliance with health and safety regulations
• Coordinates with HR and Supervisors as needed to assist with building and office needs of new employees
• Maintains tidiness of common areas, including kitchens, break room, conference rooms and lobby area
• Oversees basic maintenance of equipment in common areas, performs regular inspections to identify needed repairs and renovations, responds to any observed or reported maintenance or facilities concerns
• Maintains relationship with office vendors and contractors, including cleaning services
• Assists Corporate Facilities Liaison to coordinate with landlord for repairs and maintenance, and to arrange regular maintenance of equipment and internal systems (e.g. HVAC, alarms, security cameras) as needed
• Maintains server room access log
• Performs other related duties as assigned

Requirements

• High School diploma or equivalent
• Background in customer service and facilities maintenance
• Service and solution oriented
• Strong customer relations skills and effective verbal communication skills
• Ability to anticipate problems and use sound judgment and resourcefulness
• Ability to prioritize workload and competing demands
• Ability to maintain confidential information
• Ability to use complex machines, equipment and phone system
• Must have good command of Microsoft Office tools
• Ability to operate a motor vehicle and maintain a valid driver's license
• Ability to interpret a variety of instructions furnished in oral, written or diagram format

Physical Demand & Work Environment: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Southern Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As a Community Development Financial Institution, Southern Bancorp desires its workforce to reflect the diversity of the customers and communities that we serve. Racial and ethnic minorities, people from working class backgrounds, women and LGBTQ people are often underrepresented in many financial service industry professions. Therefore, we strongly encourage applications from people with these identities or who are members of other marginalized communities.