QA Technician - 2nd Shift

Mission Statement

As a Mannington Associate I am expected to conduct myself in a manner which supports the company's values and philosophy, while performing in the best interest of my fellow associates. I am expected to contribute to our mission statement: to be the best people to do business with in the flooring industry.

Job Title: QA Technician
Department: Quality Control
Shift: 2nd Shift from 4:00 PM - 12:00 AM Monday-Friday

Will work Saturdays occasionally

Summary To provide support for the Quality Control Department by performing the following duties:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

* Inspects materials and product for conformance to specifications.
* Performs inspections of specified orders when necessary; claim replacements, Strategic Accounts, etc.
* Train associates to assist with large inspection needs.
* Collect samples from inventory for testing when necessary; sourced materials.
* Reads dials and meters to verify that product is conforming to internal specifications.
* Performs product conformance audits. Takes corrective action to contain any non-conforming product and
recommends actions to eliminate root cause of non-conformance.
* Tests and measures finished products, components, or assemblies to verify adherence to internal specifications.
Ensures materials and products are within established tolerance levels for quality and performance and are not
irregular or damaged.
* Marks items for acceptance or rejection, records test results and inspection data, and compares findings with
specifications to ensure conformance to standards.
* Processes returns in SAP and sorts through the returned material to ensure conformance before placing back in
inventory.
* Sends requests for nonconforming material to be scrapped that is found during audits of returns or inventory. Scraps
out material approved for scrap in SAP.
* Documents findings, processes, and procedures.
* Updates databases related to Returns, Box Audits, Quality Hold, and blocked inventory.
* Sorts through inventory with quality issues for conforming product.
* Spearheads troubleshooting of quality-related problems in products.
* Liaise with slab manufacturing quality team and finishing quality team to communicate and resolve any related quality
issues.
* Provide consistent feedback to production teams on A/Q related issues.
* Overtime is/may be required

Supervisory Responsibilities
This job has no supervisory responsibilities.

Competencies
To perform the job successfully, an individual should demonstrate the following competencies :

Analytical - Collects and researches data; Uses intuition and experience to complement data.

Problem Solving - Identifies and resolves problems in a timely manner; Uses reason even when dealing with
emotional topics.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities;
Strives to continuously build knowledge and skills; Shares expertise with others

Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance;
Meets commitments.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without
interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets
clarification; Responds well to questions.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing
style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and
thoroughness.

Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and
ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time;
Supports organization's goals and values; Supports affirmative action and respects diversity.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and
explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely
decisions.

Motivation - Measures self against standard of excellence.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect
and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on
commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors
own work to ensure quality.

Quantity - Completes work in timely manner; Strives to increase productivity; Works quickly.

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines;
Reports potentially unsafe conditions ; Uses equipment and materials properly.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or

method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when
absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions;
Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes
independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers
help when needed.

Innovation - Generates suggestions for improving work; Develops innovative approaches and ideas.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.

Education and/or Experience
High school diploma or GED with 3+ years quality, or related, experience.

Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and
procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before
groups of customers or employees of organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and
decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills
To perform this job successfully, an individual should have knowledge of Outlook E-mail; SAP and AS400
Manufacturing software; MS Excel Spreadsheet and MS Word Processing.

Other Requirements
* Score <= 50 on the Farnsworth - Munsell 100 Hue Test
* Must have excellent troubleshooting and analytical skills.
* Must have experience documenting process, data, and procedures.
* Must be familiar with standard concepts, practices, and procedures within the field.
* Should be able to work a flexible schedule to provide coverage for all shifts.
* Ability to work extra hours as required by the needs of the business.
* Willingness to travel to other business units as required

Physical Demands

The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions.

* Ability to stand, push, pull & reach for long periods of time. Must be able to lift & carry up to 60 lbs. Ability to
maneuver around an array of machinery. Use of hands to finger, handle or feel. Color & peripheral vision; depth
perception & ability to adjust focus. Work environment conditions include exposure to moving mechanical parts;
fumes, airborne particles and chemicals; extreme heat & loud noise level in some areas of the facility. Ability to
quickly respond to a signal when it appears. Must be able to wear half mask respirator, safety glasses & other
assigned PPE for the duration of the shift. Ability to work in an efficient & timely manner, multitasking where
necessary. Ability to work with minimal supervision.

* Ability to perform duties which requires tolerance of standing, repetitive hand movements, continual bending and
squatting, near/far/depth/color vision, and inside ambient temperatures

Work Environment

The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently exposed to toxic or caustic chemicals. The
employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; outside weather
conditions and risk of electrical shock. The noise level in the work environment is usually moderate

Mannington Mills is an Equal Opportunity Employer and maintains a drug and tobacco free workplace. All qualified applicants will receive consideration for employment without regard to any legally protected status.