Manager, Commercial Insights & Strategy (CIS)

Join a Leader in Pharmaceutical Manufacturing - And Build What's Next

As Spokane's Largest Manufacturing Company, Jubilant HollisterStier LLC is a well-established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support lifechanging medicines around the world.
We are nationally recognized for our expertise in producing sterile injectable vials and lyophilized products, and our Allergy business is a global leader in allergenic extracts that support treatments for allergies and asthma. Jubilant HollisterStier is proudly part of the global, Jubilant Pharma family. established force in the pharmaceutical and biopharmaceutical industries, providing a complete range of manufacturing services that support lifechanging medicines around the world.

For the Builders, Innovators, and Doers - This Is Your Place

If you are someone who thrives on solving complex problems, improving systems, and building real solutions, you'll feel at home here. At Jubilant HollisterStier, your ideas matter - and your impact is felt globally.

Why builders choose us:

• Immediate impact: Your work directly supports essential medicines and allergenic therapies used worldwide.
• Benefits start on day one: Medical, Dental, Vision, FSA/HSA, Life, AD&D, and Disability benefits begin immediately because your well-being shouldn't have a waiting period.
• A career you can grow: We provide opportunities for growth, promotion, and annual raises, with midpoint compensation reserved for high performance and longevity.
• A culture of improvement: We value people who thrive on continuous improvement, innovation, and hands on contribution.
• A stable industry leader: Backed by Jubilant Pharma, we pair long term stability with forward looking innovation.

If you want to build something meaningful with a team that values your drive, skills, and ideas - you belong here.

Job Description:

The Senior Manager, Commercial Insights & Strategy (CIS) leads a high-impact team responsible for translating market, customer, payer, and product-usage data into actionable commercial decisions that drive revenue growth, improve product mix, and increase forecast predictability. This role serves as the strategic commercial intelligence engine for the organization, owning long-range revenue and demand forecasts, market size and share modeling, customer segmentation strategy, and incentive compensation governance.

The CIS function provides the commercial inputs into S&OP's demand phase, while partnering closely with Sales Operations, Finance, and Supply Chain to ensure alignment and execution. The role reports to the Director of Marketing & Customer Experience and operates as an objective, data-driven partner to executive leadership, Sales, Finance, and Operations.

• Own the 5-year revenue forecast, including price and volume assumptions, aligned with Finance and translated to SKU-level projections.
• Provide Sales Operations with revenue and volume targets to support territory-level goal setting and sales planning.
• Own standardized executive commercial performance reporting, including forecast vs actuals, market and share dynamics, variance explanations, and implications.
• Lead development of forward-looking demand forecasts that improve predictability and inform manufacturing and supply planning.
• Own the demand phase of S&OP, partnering with Sales to capture SKU-level product demand and translating commercial inputs into a demand forecast. Provide validated commercial demand inputs.
• Own market size and market share modeling, leveraging competitive financial disclosures, payer/reimbursement data, market intelligence, and internal sales data.
• Develop and maintain dashboards that track market growth, share shifts, and competitive dynamics over time.
• Use payer, reimbursement, usage, and sales data to define and refine customer segmentation strategies, identifying growth opportunities and mix optimization levers.
• Partner with Marketing, CX, and Sales to inform targeting, messaging, and tactical adjustments by segment.
• Own Incentive Compensation (IC) governance, serving as the commercial firewall for plan design, modeling, committee alignment, and quarter-end reconciliation and payouts, in partnership with Sales Ops.
• Lead, develop, and prioritize the work of a high-performing CIS team.
• Establish best practices for modeling, documentation, data governance, and insight communication.
• Other duties as assigned.

Qualifications:

• Bachelor's degree in Business, Economics, Marketing, Analytics, Finance, or related field required (Master's Degree preferred)

• 6-10+ years of experience in commercial analytics, strategy, forecasting, market insights, or related roles required.
• Managerial or team lead experience required.
• Healthcare, life sciences, or regulated markets; experience with payer/reimbursement data; S&OP exposure preferred.
• Microsoft Word, Excel and PowerPoint required.
• Market sizing, market share analysis, and customer segmentation strategy required.
• Revenue and demand forecasting, including long-range and scenario modelling requried
• Advanced commercial modelling using Excel and BI tools (e.g., Power BI) required
• Pricing, mix economics, and incentive compensation analytics skills required

Physical and Environmental Requirements:

• Prolonged sitting
• Must be able to maintain composure and manage conflict in a positive and often creative way.
• Ambiguous and complex situations: development of new solutions desired.
• Moderate travel (10%-40%)
• Subject to broad policy and management guidance regarding business goals.
• Must be able to initiate and carryout projects independently, while providing supporting information and recommendations to senior leadership regarding corporate account strategies and direction.
• Leadership or controlling role on end results.

Location: Spokane, WA - Remote, Full- -Time

Shift: Weekday Days M-F

Compensation & Benefits That Start on Day One - Because Your Well Being Matters

Hiring Wage: $104,550 - 167,300, with opportunities for growth, promotion, and annual raises.

At Jubilant HollisterStier, we don't believe in waiting periods. From the moment you join us, you and your family have access to a full suite of benefits designed to support your health, stability, and long-term success.

Starting on your first day, you receive:

• Medical, Dental & Vision coverage
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Life & AD&D Insurance
• Short-Term & Long-Term Disability Insurance
• Employee Assistance Program

Unlock Your Potential

If you're seeking a dynamic and rewarding career, we welcome your application today. Apply online:

Careers - Jubilant HollisterStier

Jubilant HollisterStier is an EEO/AA Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you require assistance applying for a position, contact:
JHS-TalentAcquisition@jubl.com

Our Promise: Caring, Sharing, Growing

We are committed to enhancing value for customers and stakeholders by delivering innovative and economically efficient solutions, always with care for the environment and society.