New

Sourcing/ Purchasing Client Service Representative

TEKsystems
$26.00 - $30.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Washington, Everett
Apr 25, 2026
Professional Summary The Customer Service Representative (CSR) provides dedicated, fullcycle support for one of Stellar's largest Pacific Northwest customers. This role is responsible for managing customer relationships, sourcing and purchasing, quoting and order entry, and performing inventory data analysis to ensure supply continuity and operational efficiency. The ideal candidate is highly customerfocused, detailoriented, analytical, and comfortable working independently while collaborating crossfunctionally with warehouse, solutions, purchasing, and supplier partners. Key Responsibilities * Serve as the primary point of contact for a dedicated customer account, delivering timely, accurate, and professional customer support. * Manage all customer inquiries, requests, and issue resolution while ensuring customerspecific requirements are consistently met. * Prepare, follow up on, and expedite customer quotes and open orders with urgency and attention to detail. * Accurately enter, maintain, and manage orders within the ERP system (Epicor Prophet 21). * Source products through approved supplier networks and communicate with vendors regarding pricing, lead times, and availability. * Issue purchase orders and perform ongoing supplier followup to support customer demand and service levels. * Monitor customerspecific inventory, evaluate Min/Max and safety stock levels, and identify replenishment risks. * Create and analyze inventory and usage reports to identify trends and make datadriven recommendations. * Collaborate with warehouse, site support, solutions, and quality teams to ensure timely fulfillment and process alignment. * Utilize automated and semiautomated systems implemented to support the customer's inventory and ordering needs. * Engage in continual learning of Stellar products, programs, services, and internal processes. * Follow all customer guidelines, safety requirements, and mandatory training protocols. Qualifications * High School Diploma or equivalent required * 2-3 years of relevant experience in customer service, sourcing, purchasing, or account support * Experience supporting a dedicated or key customer account preferred * Strong customercentric mindset with a commitment to service excellence * Detailoriented and highly organized with excellent timemanagement skills * Analytical mindset with ability to interpret data and make inventory and supply recommendations * Basic to intermediate computer and data analytics skills * Comfortable working within CRM and ERP systems (Epicor Prophet 21 preferred) * Proficient in Microsoft Office, particularly Excel (filtering, organizing data, navigating reports) * Strong verbal and written communication skills * Ability to work independently while effectively collaborating across departments * Industry experience in retail, distribution, aerospace, merchandising, or customer support is a plus We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: * Medical, dental & vision * 401(k)/Roth * Insurance (Basic/Supplemental Life & AD&D) * Short and long-term disability * Health and Dependent Care Spending Accounts (HAS & DCFSA) * Transportation benefits * Employee Assistance Program * Time off/Leave (PTO, Vacation, or Sick Leave) Job Type & Location This is a Contract to Hire position based out of Everett, WA. Pay and BenefitsThe pay range for this position is $26.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Everett,WA. Application DeadlineThis position is anticipated to close on May 8, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.