Security Officer Dispatch Coordinator

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Coordinator in Arlington, TX, you will serve and safeguard clients in a range of industries such as Auto, and more. Join Allied Universal as a Dispatch professional in an automotive location, where you will monitor activity, coordinate communications, document incidents, and support timely responses to security-related needs. This role offers the chance to stay engaged in a dynamic environment while delivering outstanding customer service. Guided by teamwork, integrity, and a caring culture, you will help keep daily operations running smoothly through an agile, reliable, and innovative approach.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, dispatch protocols, and when appropriate, emergency response activities.
• Monitor phones, radios, alarms, cameras, and/or other communication systems to receive calls for service, document activity, and relay information to the appropriate personnel in a calm, problem-solving manner.
• Coordinate routine and urgent dispatch requests across the location, helping to support timely responses to incidents, maintenance issues, medical events, and/or other security-related concerns.
• Maintain accurate logs, incident reports, and dispatch records, including times, locations, actions taken, and follow-up details in accordance with site policies.
• Conduct regular and random patrol support through remote monitoring and communication with on-site personnel around the business and perimeter, as working environments and conditions may vary by location.

Minimum Requirements:

• Possess at least 1 year of security-related experience.
• Be at least 21 years of age.
• CPR and/or First Aid certification is preferred.
• A guard card and/or license is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.