Security Officer Lobby Reception Monitor

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Reception Monitor in Hackensack, NJ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Front Desk Officer at a financial institution location, where you will welcome visitors, manage access control and badges, monitor activity at the entry point, and support security-related operations through clear communication and customer service. In this people-first role, you will bring integrity, reliability, and teamwork to help create a professional environment while delivering agile and innovative support each day.

Position Type: Full Time

Pay Rate: $18.97 / Hour

Job Schedule:

What You'll Do:

Provide customer service to clients and visitors at the front desk by following site-specific procedures, access protocols, and Allied Universal standards for a financial institution location.
• Monitor lobby and entry activity, verify visitor credentials and/or appointments, and help to deter unauthorized access through attentive front desk presence and clear communication.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, including contacting site contacts, emergency services, and/or Allied Universal leadership when appropriate.
• Maintain accurate front desk logs, visitor records, and other required documentation related to access control, incidents, and daily security-related activity.
• Support emergency response activities and other security-related duties at the front desk while providing professional service to employees, guests, and vendors.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• Access control and badge experience is preferred.
• A state, county, or city issued security license is preferred.
• Be comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.