Unemployment Compensation Tax Agent (Multiple Vacancies) - Collections Support Unit

Are you looking for a flexible and rewarding career in tax compliance, collection, and investigation? Do you like communicating with people and variation in work assignments? If so, look no further than this Unemployment Compensation Tax Agent position with the Department of Labor & Industry, Office of Unemployment Compensation Tax Services, Field Accounting Services Division, Collections Support Unit.

We are looking for independent and highly motivated individuals to help a wide range of employers and businesses comply with PA Unemployment Compensation (UC) law. As part of our team, you will assist employers with meeting important legal requirements while supporting the financial stability of our state's UC system. Bring your problem-solving skills and take pride in work that truly matters!

As a UC Tax Agent with our Collections Support Unit, you will assist in the collection of taxes, interest, penalty, and amounts due from delinquent employers. Each case is unique and offers an abundance of new learning opportunities. This role also offers daily variety as it combines traveling, teleworking, and working on-site with courts and businesses throughout Pennsylvania. Your duties in this role will include the following:

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are generally 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. May vary based on operational needs. Alternate Work Schedule (AWS) is available for eligible staff.
• Travel throughout Pennsylvania is required periodically. Travel expenses will be paid.
• Telework: You may have the opportunity to work from home (telework) part-time after the successful completion of the required probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: The starting salary is non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• A bachelor's degree which includes or is supplemented by 18 college credits in finance and accounting, of which at least 6 college credits are in accounting; or
• An equivalent combination of experience and training which includes 18 college credits in finance and accounting, of which at least 6 college credits are in accounting.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Other Requirements:

• This particular position also requires possession of a current driver's license which is not under suspension.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.