Education Program Manager

Responsibilities:
100% - Achieve Pediatric Blood and Marrow Transplant and Cellular Therapy (BMT/CT) Division Administrative Goals

Administration 60%

• Develop, implement, and oversee administrative and operational workflows for assigned programs and projects.
• Manage and coordinate all aspects of the BMT learners' educational program as well as a weekly hybrid BMT conference.
• Plan, oversee, and execute a biannual large national conference, as well as additional events as needed.
• Conduct analyses of administrative processes and provide recommendations to improve operational effectiveness and alignment with division and departmental goals.
• Represent the BMT/CT Program to internal and external partners, agencies, and stakeholders.
• Proactively identify potential issues, independently resolve problems, and escalate when appropriate.
• Communicate policies and procedures clearly and effectively to faculty, staff, and learners.
• Utilize detailed knowledge of faculty research projects, timelines, and deliverables to ensure timesensitive requests and milestones are met.
• Manage visa process for postgraduate students, staff, or others as needed.

Marketing 20%

• Manage, update, and optimize website content for all BMT program webpages.
• Create and produce social media copy, graphics, and digital assets to support program visibility.
• Lead and coordinate marketing efforts for the BMT program, ensuring consistent branding and effective outreach.
• Monitor and report on key social media metrics.

Faculty Support 20%

• Serve as the primary administrative point of contact for assigned division faculty.
• Manage several complex faculty calendars, including prioritizing and scheduling appointments and planning meetings for assigned faculty.
• Independently update faculty CVs, and biosketches on a regular and ongoing basis for assigned faculty.
• Obtain and process documentation for performance appraisals, promotion and tenure, and committee responsibilities, as assigned.
• Coordinate travel arrangements for meetings, conferences, and speaking engagements (airline reservations, hotel reservations and meeting registration).
• Submit travel and miscellaneous expenses for reimbursement.
• Manage professional and journal memberships for assigned faculty.
• Onboard new faculty including ordering computers, phones, pagers, and other equipment as necessary.

Essential Employees

The successful candidate will be designated as an Essential Employee. Essential Employees are expected to report to campus during a University State of Emergency (reduced operations or campus closure) unless specifically directed by the Department not to report or if directed by civil emergency or medical authorities not to report for health and safety reasons. As an Essential Employee, you must report to campus even if the closure is less than 3 days.

All required qualifications must be documented on application materials

Required Qualifications:

• BA/BS or a combination of related education and work experience totaling four years.
• Demonstrated experience managing complex administrative programs or projects, including coordinating schedules, meetings, deliverables, and deadlines for multiple stakeholders.
• Proven ability to independently prioritize and execute work for multiple faculty, programs, or leaders in a fastpaced academic or healthcare environment.
• Experience planning and coordinating meetings or events, including logistics, scheduling, materials preparation, and followup.
• Strong written and verbal communication skills, with experience drafting professional correspondence, summaries, or program materials for diverse audiences.
• Advanced proficiency with Microsoft Office (Word, Excel, PowerPoint), Google Workspace, and Zoom, including calendar management and document formatting.
• Demonstrated organizational accuracy and attention to detail, particularly when handling confidential or timesensitive information.
• Ability to identify administrative issues, recommend solutions, and escalate appropriately using sound judgment.

Preferred Qualifications:

• Experience in academic medicine, healthcare, or research, supporting clinical and/or academic faculty.
• Experience coordinating educational programs, seminars, or recurring academic conferences.
• Experience planning or supporting large or multiday conferences or national meetings.
• Ability to independently update faculty CVs and biosketches and support performance review, promotion, or tenure processes.
• Experience maintaining web content or basic marketing and social media materials, including tracking engagement metrics.
• Experience supporting manuscripts or presentations, including editing for grammar, formatting, citations, and figures.
• Familiarity with visa processing or international scholar support.
• Demonstrated initiative, strong problemsolving skills, and basic project management experience.

Pay Range: $70,000 - $80,000/year depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the time, the initial pay may not reach the maximum of the range. This approach ensures that compensation reflects the value and unique contributions of each candidate while maintaining equity within our organization. As part of our commitment to fair and equitable compensation, please be aware that the salary offered to incoming candidates will be based on their individual credentials and experience.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).

The University of Minnesota Medical School

Committed to innovation and diversity, the Medical School educates physicians, scientists, and health professionals; generates knowledge and treatments; and cares for patients and communities with compassion and respect. We value excellence, inclusiveness, collaboration, and discovery.
The mission of the regional campus located in Duluth is to be a national leader in improving healthcare access and outcomes in rural Minnesota and American Indian/Alaska Native (AI/AN) communities. In partnership with CentraCare, the regional campus in St. Cloud offers a wide range of patient experiences throughout students' education in Greater Minnesota and prepares them to become exceptional clinicians and leaders for rural and immigrant populations.

Founded in 1888, the University of Minnesota Medical School has three campuses. A four-year MD program and the MD/PhD program are located on the Twin Cities campus in addition to MD programs at regional campuses in Duluth and St. Cloud.