Patient Registration Representative

Description

Patient Registration Representative - Sanford, ME (On-Site)

$3,000 sign-on bonus available (prorated for part-time)
Not eligible: per diem, current employees, or former employees within 6 months.

Join a supportive, close-knit team in Sanford, Maine-just a short drive to Southern Maine's beaches, lakes, and outdoor recreation.

In this entry-level role within the Sanford Wound Clinic, you'll serve as the first point of contact for patients and visitors, helping guide them through their healthcare experience from the moment they arrive. You'll play a vital role both at the front desk and behind the scenes, supporting a seamless patient journey through a combination of administrative coordination and direct collaboration with clinical teams.

Schedule

• Monday-Friday: 7:30 AM - 4:00 PM
• Rotating Saturday shifts every 7 weeks

What You'll Do

• Act as the primary office administrator for daily clinic operations
• Check patients in and out, verify information, and schedule follow-up appointments
• Contact patients to confirm new patient evaluations
• Manage incoming and outgoing communications, including phone calls with patients and referring providers
• Use a virtual fax system to send and process documents from internal and external facilities
• Partner closely with clinical staff to ensure a smooth handoff between patient care and administrative processes
• Coordinate with the authorization team to ensure referrals are approved prior to or at the time of service

This role offers hands-on experience in a fast-paced healthcare setting, working with diverse patient populations while helping maintain continuity of care.

Why Join Us

• Great opportunity for college students or those exploring a career in healthcare
• Collaborative, team-oriented environment with supportive leadership
• Exposure to both patient-facing and administrative healthcare workflows
• Health, dental, vision, and tuition reimbursement benefits available (20+ hours/week)
• Shift differentials for nights and weekends

Make an impact from day one-where your communication, compassion, and teamwork truly matter.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Related experience in healthcare or customer service is preferred.
4. Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
5. Additional Skills/Requirements Preferred: N/A

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.

Additional Information

If you have questions about this role, please contact alyssa.lewis@mainehealth.org