Technical Operations Manager

Description

Looking for an opportunity to make an impact?

Unleash your potential at Leidos, where we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer's success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

If this sounds like an environment where you can thrive, keep reading!

Leidos has an opening for a Technical Operations Manager!

AEGIS is seeking a customerfocused, missiondriven Technical Operations Manager to join our team of highly skilled professionals supporting NASA operations. In this role, you will lead technical operations supporting NASA communications, mission systems, and critical infrastructure. You will oversee operational readiness, workforce performance, customer engagement, training, system reliability, and safety compliance while ensuring mission success and contract performance. The position requires close collaboration with engineering, operations, and NASA stakeholders in a fast-paced, mission-critical environment.

This position requires a resultsoriented individual with exceptional communication, analytical, and presentation skills to help deliver both programlevel and customerfacing safety metrics, reporting, and analysis.

Join us at AEGIS-where the sky is NOT the limit!

Primary Responsibilities Include:

• Demonstrate operational agility by quickly responding to active operational requirements and providing efficient and effective executable work plans.

• Conduct regular meetings and conversations with customers regarding required work status, new project work, and real-time system situations, as necessary to support AEGIS contract requirements and provide technical advice/guidance as requested.

• Create, oversee, and manage system- and operations-specific training for technical team members. Provide remedial/additional training opportunities as required.

• Serve in additional management duty roles to fulfill contractual operations and maintenance requirements in support of AEGIS and NASA teams.

• Managing technical operations personnel supporting NASA communications and mission systems.

• Leading troubleshooting and restoration of network and communications systems.

• Managing operational readiness of critical infrastructure.

• Overseeing technical performance, staffing, and workforce development.

• Coordinating engineering changes and system upgrades.

• Supporting strategic planning for communications and network operations.

• Managing operational metrics, SLAs, and performance reporting.

Please Note: This is an onsite role in Kennedy Space Center, FL.

Required Qualifications:

• Bachelor's degree in Engineering, Information Technology, Computer Science, Business, OR a related technical field and 8+ years of relevant experience OR Masters degree with 6+ years of relevant experience.

• Able to obtain/maintain Public Trust security clearance.

• Practical experience in technical operations environment with focus on network and communications systems.

• U.S. Citizenship and successfully pass a Federal background check (required for access to NASA facilities and systems).

• Working knowledge of Microsoft Office suite applications, including Excel, Word, Power Point and Project.

• Strong written and verbal communication skills, with the ability to deliver concise findings, reports, and briefings to customers and leadership.

• Ability to successfully work collaboratively with engineering, operations, and mission support teams in a fastpaced, safetycritical environment.

• Strong leadership skills with proven experience in managing diverse operational and technical roles.

• Demonstrated experience leading technical teams, including assigning work, mentoring personnel, managing performance, and coordinating operational activities.

Please Note: The program budget salary for this role could fall anywhere between $110,000 to $125,000 with a slight wiggle room (no guarantees) based on relevant experience and assessment. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Why Leidos?

• Grow with Us: Be part of a company that values innovation and encourages professional development.

• Make a Difference: Your work will directly contribute to safer, more efficient airspace for everyone.

Ready to take your career to new heights? Join Leidos and help us transform the future!

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.