SVP SBA Loan Operations Manager

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We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.

Job Description:

Office Location:

Houston, Texas, United States

SCOPE/CONTACTS:

The SBA Loan Operations Manager is responsible for the management and oversight of the Bank's Small Business Administration (SBA) Loan Operations. This role assists in all aspects of SBA loan origination, closing, funding, and servicing, as well as compliance to ensure a quality, profitable portfolio aligned with the Bank's financial and strategic objectives while maintaining full adherence to bank policy and SBA Standard Operating Procedures.

Core responsibilities include evaluating loan opportunities, overseeing and participating in the closing and funding of each loan as well as servicing the SBA portfolio. This position requires strong credit expertise and extensive knowledge of the various SBA programs.

The Loan Operations Manager plays a critical role in communicating with the SBA as it relates to portfolio management including ongoing performance data reporting and as well as responding to mandatory SBA risk and compliance reviews. This person will also take the lead on any communications and required documentation submissions related to SBA guarantee purchase requests.

ESSENTIAL FUNCTIONS:

• Assist the Head of SBA Lending in loan origination ensuring compliance with bank loan policy, bank credit culture and the SBA Standard Operating Procedures.
• Implement, maintain and manage process and procedures for various departmental tasks focusing on compliance and efficiency while working to increase loan production and profitability to the Bank.
• Provide and maintain oversight of the SBA portfolio including performance quality and ongoing compliance.
• Assist in various SBA loan reporting functions both internally and externally.
• Manage the SBA operations staff and their performance to include hiring and training.
• Participate in local, regional and national industry specific trade associations and training opportunities.

MINIMUM QUALIFICATIONS:

• Business Degree with emphasis in accounting, finance, or marketing as well as five years of previous commercial lending experience (relevant work experience may substitute for the degree requirement) is required.
• Extensive working knowledge of SBA lending policies and procedures is necessary.
• Management experience is required.
• Formal credit training is preferred.
• Ability to analyze and understand financial statements of various business types as well as personal financial statements and tax returns is necessary to present a loan presentation to a committee.
• Strong attention to detail, problem solving skills, and ability to prioritize work to execute tasks in a fast-paced, deadline driven environment is required.
• Excellent communication skills, both written and verbal are necessary.
• Strong customer service and interpersonal skills required to ascertain and respond to customer needs and objectives to advance the client relationship and meet the Bank's objectives.
• Strong personal drive and initiative demonstrated work ethic, and ability to work independently and in a team are necessary.
• Proficiency in Microsoft Word, Excel, and related computer applications is also required.
• Incumbent must be able to work with limited supervision.

The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)