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General Clerk III

ServiceSource, Inc.
tuition assistance, 403(b), retirement plan
United States, Pennsylvania, Harrisburg
2500 North Front Street (Show on map)
Jun 04, 2026

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

As a qualified nonprofit agency operating within the AbilityOne program, ServiceSource hires persons with significant disabilities. For the majority of direct labor positions, ServiceSource will obtain documentation of a significant disability as per the JWOD Act.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

  • Provide day-to-day technical direction to General Clerk I employees.
  • Code and index documents accurately
  • Scan files into document management system
  • Inspect and ensure image quality
  • Input data

Additional Responsibilities

  • Prepare daily, weekly and monthly reports
  • Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

  • High School Diploma, or General Educational Development (GED) required.
  • Experience in operating various mailroom machines required.
  • One-year experience in work related field preferred. Relative work experience is determined per contract. Hiring Manager will provided.
  • Prior experience working in a mail center preferred
  • Knowledge of US Postal regulations in the process of dealing with incoming, outgoing, certified, registered, insured, and express mail preferred

Knowledge, Skills, and Abilities

  • Ability to perform routine tasks on special class mail as well as routine and repetitive tasks for long periods with minimum supervision.
  • Must be able to stand, reach, and walk for long periods of time.
  • Ability to make minor decisions regarding mail issues/questions.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Good reading and writing skills.
  • Ability to add and subtract two-digit numbers, multiply, and divide with 10's and 100's.
  • Ability to perform these operations using units of American money and weight measurement, volume, and distance.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Basic ability to operate a computer using Microsoft Office software and accountable mail tracking system. Basic typing skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hiring manager will determine physical demands that are necessary to perform duties as described for this position.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; use hands and arms; climb or balance; stoop and kneel. The employee is occasionally required to walk and sit. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet.

What We Offer - for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

  • Health coverage for you and your family through Medical, Dental, and Vision plans.

  • Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

  • A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

  • Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

  • To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

  • A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information

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