Clinic Coordinator (NPBHS Clinic)

University of California - Los Angeles Health
United States, California, Los Angeles
Jun 10, 2026
Description The Department of Psychiatry is seeking to hire a full-time Clinic Coordinator to join theNeuropsychiatric and Behavioral Health Services (NPBHS) Clinics. You will be responsible for monitoring the Psychiatry Outlook mailbox for scheduling requests. Primary duties include: Front desk duties (triage calls, greet and check-in patients) Responsible for patient interviewing and encounter registration Obtaining all financial and demographic information from patients Accurately encounter patients utilizing proper Care Connect functions Explaining in the NPBHS procedures and necessary information to patients including required authorization and estimated liability Verifying insurance benefits and accurately record benefits for finance review Reviewing accounts for change in status and re-verify benefits and/or authorization Scheduling and confirming patients appointments Other duties as assigned Salary: $30.36/hr - $43.49/hr Qualifications Knowledge of basic psychiatric terminology Knowledge of NPBHS and Medical Enterprise supported services, Care Connect (EPIC) systems Working knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations Working knowledge of various department, patient related policies and procedures and thorough understanding of the University system and it's services and programs Knowledge of Microsoft Word, Outlook e-mail and basic knowledge of PC applications Skill in performing basic arithmetic Ability to work independently and exercise appropriate decisions with minimum supervision Strong communication skills to interact with persons of various social, cultural, economic, and educational backgrounds Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the public Skill in organizing and prioritizing assignments Ability to perform the functions of patient encounters, registration and appointment scheduling using a computerized system.