Regional Operations Director (ROD)

Posting Date

DaVita Kidney Care is seeking an ambitious, operationally-focused and results-driven Leader. This position will be based in the greater Phoenix, AZ (with expansion across NM, CO, NV, and AZ). As the Regional Operations Director, you are responsible for a portfolio of 20 hospital based acute dialysis programs, ~150 teammates and 3-4 direct reports and a P&L of 15-30M. As a Regional Operations Director (ROD), you'll provide strategic and tactical leadership, counsel, and direction to our Acute Dialysis Hospital Services assigned markets to ensure safe, efficient, therapeutic and ethical patient care.

Required Qualifications to be a successful Director of Operations:

• 5+ years' experience as a supervisor/leader in operations with at least 2+ years of multisite experience. Healthcare industry background a plus.

• Bachelor's degree, Master's Degree (MBA) strongly preferred

• Strong leadership acumen; successful team management and development

• Prior P&L management experience. Demonstrated track record of successful fiscal and operating leadership; demonstrated financial expertise

• Experience working in a matrix organization with the ability to manage multiple priorities across various stakeholders and departments

• Demonstrated strong analytical, quantitative and logical thinking skills

• Advance computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Word, Outlook and PowerPoint required

• Available for moderate travel across the assigned geography (Phoenix, Las Vegas, NM, CO) to remain highly engaged with the local teams and respond to emergencies.

• Full vaccination against COVID-19 or a medical/religious exemption is required

Some details about this position:

• Complete accountability for your P&L $15-20M. Manage financial and revenue growth, labor management, contract management and capital expenses.

• Drive operational, financial, team and clinical performance of your business through KPIs/metrics.

• Work directly with Hospital Services Administrators (HSAs) in facilities to identify and address employee and patient concerns to drive towards Regional goals and standards.

• Develop and implement strategic planning initiatives that maximize the region's clinical care and growth potential.

• Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.

• Manage financial and revenue growth, operations, and labor management, contract management, and clinical outcomes within the assigned hospital partners.

• Maintain existing relationships with hospital partner senior leadership including the c-suite

• Interface with business leaders from a broad range of functional teams, including Finance, People Services, Strategy, Quality, and others in support of strategy and operational execution.

• Thrive in a company that will challenge you to "Get Stuff Done" and reward you with incentives the right way - top performers earn more.

If you can see fresh approaches, envision bigger goals to move us ahead and are dedicated to building up those around you... you'll have our attention! We approach everyday operations with a sharp eye for how to stay on the cutting edge. What we want is sharp executive minds to keep us growing. Our diverse staff hails from a variety of backgrounds, all bringing their valuable perspectives and skills. Here, supporting teammates and their sense of belonging and offering all teammates the opportunity to grow and learn is a priority. We are looking for a candidate that has demonstrated success in the following areas:

• Leadership for a multi-site operational business
• Experience leading a unified team
• Experience identifying and committed to growth in your territory
• Bachelor's degree required, MBA preferred
• Available for moderate travel (25%-50% overnight)
• Philosophies that align with our core values
• Demonstrated understanding of what makes the businesses successful, and able to balance that with patient and teammate satisfaction
• And, a little bit of competitive spirit never hurts

Our new teammates receive comprehensive training on how DaVita's dialysis clinics and hospital partnerships operate. You'll also receive opportunities to partner alongside innovative, compassionate and driven leads as well as access to a comprehensive total rewards package.

Are you ready to transform health care with us?

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

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At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Beware of Recruitment Fraud

DaVita will never ask for payment or personal financial information at any point in the hiring process, nor will we ever communicate with you using email addresses outside of the DaVita secure network. If you receive a request like this, it is not legitimate. Do not share your information.