ENTREPRENEUR PROGRAMS AND COUNSELING MANAGER #00033680

Business Development

The Entrepreneur Programs and Counseling Manager develops and coordinates training seminars and classes designed to meet specific needs of small business owners and managers and works directly with business and industry leaders to design training and professional development programs to meet specific company needs. This role coordinates the resources of the federal, state and local governments with the resources of the University and the private sector to promote growth, expansion, innovation, increased productivity, and management in small businesses and prospective small business in central Missouri.

Key Responsibilities:

Small Business Development Center (SBDC)

• Responsible for achievement of SBDC economic goals and their tracking
  • Assists in the achievement of program initiatives and economic impact goals as established by the Small Business Administration, the Missouri Small Business Development Center's administrative office, and the Missouri University of Science & Technology SBDC related to job creation and retention, dollar amounts of loans and investments secured, increased sales, the number of businesses acquired or started, jobs created or retained, and regular reporting on client and center activity as requested.
• Provides programs and counseling services (e.g. training seminars, workshops and 1:1 training) to small businesses by determining needs, recommending options and meeting entrepreneurs' goals
  • Markets educational offerings and promotes the mission of the Missouri Small Business Development Center, including providing presentations, radio interviews and new releases, meeting with legislators and other leaders, and using social media and other platforms appropriate for the programs and audience.
  • Provides an effective consultative service to small businesses by establishing cooperative one-on-one relationships with business owners and managers, recommending viable options or identifying resources to address their stated and/or assessed needs, and conducting follow-up sessions with the management of participating small businesses to determine if the stated objective was met.
  • Assist with the development and administration of training programs to meet specific needs of small businesses in the region by identifying prospective participants, arranging for the use of facilities and equipment, assisting with the printing and distribution of brochures and printed materials, serving as a representative of the Small Business Development Center during training sessions, assisting with workshop facilitation, and collecting and processing fees and associated funds and billing.
• Generates program income through innovative programs
  • Collecting and processing fees and associated funds and billings.
  • Assists with planning and developing the Small Business Development Center's budget, including any funds obtained through grants and adhering to the grant-making body's guidelines and regulations.
  • Establishes positive working relationships with local and regional economic development organizations, critical community governments, chambers of commerce and business stakeholders and develops and maintains essential partnerships with local and regional organizations, governments, county extension offices, and key leaders in an effort to effectively communicate the Missouri Small Business Development Center's services and value to stakeholders and to generate program income.

Incubators

• Manages client application and interview process to ensure appropriate fit
  • Promotes the mission of the TTED group, including providing presentations, interviews, social media and the TTED website appropriate for the programs and audiences.
  • Markets the CATALYS&T incubator system by creating and distributing promotional materials highlighting incubator services, resources, and educational offerings, identifying prospective clients, and arranging for tours of facilities and equipment.
  • Schedules the interview process including tailoring the interview questionnaire to suit the incubator and the client.
• Develops and leads educational and social programs for incubator clients
  • Provides an effective consultative service to startup clients in the CATALYS&T incubator system by establishing cooperative one-on-one relationships with startups, recommending viable options or identifying resources to address their stated and/or assessed needs, and conducting follow-up sessions with participating startups to determine if the stated objective has been met.
  • Maintain professional relationships with incubator clients and be ready to assist with any issues that arise.
  • Manages the development and administration of educational training and social programs to meet specific needs of our startups identified by such avenues as milestone assessment and economic development surveys.
• Manages incubator operations such as outreach, selection, onboarding/milestones, services, and exit
  • Leads community outreach to all startups letting them know about the CATALYS&T incubator system.
  • Manages the waitlist for incubator space, if needed including knowledge of timing and resources needed by each prospective client.
  • Maintains records of the application and interview processes.
  • Maintains incubator equipment to make sure it is functioning correctly.
  • Conducts exit interviews with incubator clients.
  • Remains knowledgeable about the real estate market in the region.

Other

• Coordinate, market and promote all TTED and SBDC programs and events.
• Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Technology Transfer & Economic Development office.
• Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
• Contributes to the overall success of the SBDC and Missouri University of Science & Technology by performing all other duties and responsibilities as assigned.

A Bachelor's degree or an equivalent combination of education and experience and 3 years of experience from which comparable knowledge and skills can be acquired is necessary

• At least two years counseling entrepreneurs in a wide range of discipline
• Successful experience in operating and managing a business and/or owning a small business is preferred
• Experience managing an incubator including implementing programming
• A Bachelor's degree in engineering, science, business, management, or a related field.

The anticipated hiring range for this position has been established as $53,976-$76,024 annually.

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: GGS 10
University Title: SENIOR PROGRAM/PROJECT SUPPORT COORDINATOR
To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Applications will be accepted until this position is filled.

Employment visa sponsorship is not available for this position.

University Information
Missouri S&T is one of the nation's leading research universities with over 100-degree programs in 39 disciplines. It was founded in 1870 as one of the first technological institutions west of the Mississippi River. Located about 100 miles west of St. Louis in the vibrant community of Rolla, Missouri S&T is an accessible, safe, and friendly campus surrounded by Ozarks' scenery. Missouri S&T offers undergraduate degrees in engineering, the sciences, liberal arts, humanities, and business, with M.S. and Ph.D. programs available in many of the science and engineering programs. With over 7,000 students and 300 faculty, Missouri S&T is big enough to accommodate a broad population, yet small enough for individuals to build high visibility and impactful careers.

About Rolla
Rolla, Missouri offers several great advantages that help individuals enjoy a high quality of life. Rolla is an ideal place for families, with its low cost of living, excellent schools, safe neighborhoods, and a range of recreational activities suitable for all ages. The Ozark Scenic Riverways and beautiful landscapes offers abundant opportunities for outdoor enthusiasts of every lifestyle. With its vibrant community, Rolla hosts multiple events, concerts, art exhibitions, and theater performances throughout the year. The university's Leach Theatre showcases nationally renowned performers for campus and community alike. Overall, living in Rolla offers a high quality of life with a supportive community, affordable living, beautiful natural surroundings, and numerous opportunities for personal and professional growth.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 573-341-7734.