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Restaurant to go Attendant

Omni Hotels & Resorts
18.45-18.45
United States, Illinois, Chicago
676 North Michigan Avenue (Show on map)
Jul 16, 2026
Overview:
Service of food and/or beverage to include the delivery and order-taking of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.
Responsibilities:
* Prepare, deliver and service orders.
* Responsible for preparing, presenting, and collecting payment for each guest check.
* Responsible for delivery and in-room presentation of Amenities.
* Responsible for delivery of select guest beverages.
* Maintain a full understanding and knowledge of all food and beverage items on our menus and serve them accordingly.
* Perform and adhere to established standards of the preparation, presentation and delivery of high-quality service to our guests.
* Determine and adjust the type of service to be provided, according to the needs of the situation, in order to maximize the degree of guest satisfaction.
* Ensure that all guest and back of house areas are kept clean and organized.
* Comply with all safety and health requirements according to the city health codes and department expectations to include but not limited to: dates and labels on all prepared food, proper levels of soap and sanitizing solutions, maintaining cleanliness of work area, etc.
* To be familiar with all services and facilities offered by the hotel.
* Be courteous and display a professional attitude throughout service.
* To handle guest inquiries in a courteous and efficient manner and report guest complaints or problems to supervisor if no immediate solution can be found and assure follow up with guest.
* Understand and adhere to the rules & regulations established in the Employee Handbook and the hotel's policy on Fire, Hygiene, Health and Safety.
* Report for duty punctually wearing the correct uniform at all times.
* Maintain a high standard of personal appearance and hygiene at all times.
* Complete all side-work and daily responsibilities by the end of the shift.
* Work harmoniously and professionally with co-workers and management.
* Attend all designated staff meetings and training sessions
* Adhere to cash handling standards
* Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
* Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
Qualifications:
* Previous serving experience preferred
* BASSET and Food Handler certifications are required
* Meet minimum age requirements for jurisdiction.
* Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays.
* Ability to sit/stand/walk for extended periods of time
* Ability to lift up to 50lbs without assistance
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