Operations Crewmember, Airports

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Job Summary:

• Inspects and maintains displays:
  • Inspect all display locations daily, including illuminated printed, direct application, free charge stations, digital, and specialty assets to ensure they are clean and in good working order.
  • Maintain all signage conditions and operations, including daily function, installations, and material management activities.

• Installations and Material Management:
  • Safely hang client or airport copy (display creative) or assist with installs as needed.
  • Receive and prep copy/creative for illuminated signs for posting.
  • Maintain proper receiving records and post copy using proper safety equipment and tools provided.
  • Distribute and display client brochures and magazines, ensuring they are presentable.

• Exhibit Management:
  • Oversee/assist with delivery, installation, daily operations, and load out of exhibits within the airport.
  • Work with installers of non-traditional products on receiving, storing, and installations.
  • Maintain all facets of inventory to support sales efforts.
  • Measure new inventory to provide product specifications to independent contractors and sales team.

• Communication and Reporting:
  • Communicate all airport issues, including changes to terminals, to Operations Manager and Market Manager.
  • Notify Operations Manager of any new products or signage found at the airport.
  • Report any issues or complaints.
  • Provide escort or access for vendors or client tours as required.

• Administrative and Compliance:
  • Manage operational administrative requests.
  • Maintain good working relationships with airport and terminal managers.
  • Manage and maintain service centers at airports within the market area (if applicable).
  • Perform daily airport walks via a set plan to identify, track, and resolve issues.
  • Perform daily cleaning and maintenance of all static units.
  • Support all static installs/removals to campaign start/end.

• Digital Operations:
  • Assist Operations Manager in identifying and troubleshooting digital issues.
  • Perform overnight work and/or CCA representation when necessary.
  • Share "Best Practices" with other market ops teams on bi-weekly operations calls.
  • Perform daily/weekly photo and video capture of passenger traffic and/or posted campaigns through the Market Manager's request and/or the POP process.

• Meetings and Initiatives:
  • Attend airport operations meetings, testing, evaluations, etc., related to CCA inventory and/or changes required by the airport or new inventory installs.
  • Contribute sales-related ideas and participate in brainstorming exercises targeted for sales initiatives.
  • Aid in the distribution and maintenance of TSA bins and carts as needed.
  • Perform other duties as assigned or requested.

Job Qualifications

Education and Certifications

• High school diploma, GED, or equivalent work experience.
• Bachelor's degree preferred, or equivalent combination of education, training, experience, or military experience.

Work Experience 3+ years of related work experience, preferably in the field of Project Management and/or facilities maintenance.

Skills

• Ability to read, analyze and interpret verbal and written requests and directions
• Must have ability to learn and use company and customer system(s)
• Ability to understand and troubleshoot basic digital components
• Competent in Microsoft software applications (i.e., Word, Excel, Outlook, and PowerPoint).

Competencies

• Action Orientation - Operates at a rapid pace; maintains poise and composure in times of stress; demonstrates high tolerance for ambiguity and change; manages multiple assignments and projects at the same time; takes the lead on projects and in work groups.
• Adaptation - Adapts to changing business needs, conditions, and work responsibilities. Diligently attends to details and pursues quality in accomplishing tasks. Builds and maintains customer satisfaction with the products and services offered by the organization. Displays an ongoing commitment to learning and self-improvement.
• Business Acumen - Knowledge of general business practices as well as knowledge of the organization's functioning; an understanding of organizational culture and the ability to function effectively within its social structure.
• Exemplifying Integrity: Treating others fairly, honestly, and respectfully, furthering the integrity of the organization and its relationships of trust with the broader community.
• Getting Organized - Is well organized and resourceful; effective and efficient at marshalling multiple resources to get things done; foresees and plans around obstacles.
• Time Management - Manages time effectively to complete required tasks. Follows schedules as needed prioritizing important tasks. Makes time for developing plans and schedules.

Physical Demands

The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to lift, pull, push and position ladders, material and equipment, occasionally more than 50 pounds. Employee is required to climb ladders and/or stairs and walk long distances within the airport daily. Specific vision abilities required by this job include close vision and the ability to adjust focus.
• This job is generally performed in a temperature-controlled airport environment. The requirements of the job include occasional exposure to dust and fumes. Duties are occasionally performed evening or late-night hours.

Other Requirements

• 10-year FBI Background check required for airport security badging process
• Access to a reliable vehicle.
• Possess a valid driver's license.

Location

Position Type

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify. Clickhere to learn about E-Verify.

Current employees and contingent workers click here to apply and search by the Job Posting Title.