Night Auditor (Part-Time)

Description

Looking for a part-time overnight role that combines guest service, problem-solving, and attention to detail?

The Hyatt Regency Coralville Hotel & Conference Center is seeking a dependable, service-focused Night Auditor to support our overnight Front Office operations. This role is ideal for someone who works well independently, enjoys helping guests, and takes pride in ensuring the hotel's daily financial activity is accurate and ready for the next business day.

As the overnight point person for the hotel, you will welcome late-arriving guests, respond to questions and concerns, complete the nightly audit, and help keep hotel operations running smoothly while most of the property sleeps.

If you are calm under pressure, organized, comfortable working with numbers and technology, and naturally attentive to the needs of others, we would love to meet you.

* Part-time: approximately 20 hours per week

* Overnight shift: approximately 11:00 PM - 7:00 AM

* Schedule may include weekdays, weekends, and holidays based on business needs

* Starting pay: $15.00 - $17.00/hr. commensurate with experience

* Matching 401(k) and profit-sharing, subject to plan eligibility

* Paid Time Off accrual beginning on the first day

* Free and discounted meals and Starbucks

* Free Marcus Theatres movie tickets

* Hotel discounts at Hyatt and Marcus Hotels & Resorts properties

* Free parking and provided uniform

* A supportive team environment focused on People Pleasing People

What You'll Do

As a Night Auditor, you will balance overnight accounting responsibilities with front desk guest service. You will ensure the day closes accurately while creating a safe, welcoming, and helpful experience for every guest you encounter.

* Warmly greet late-arriving guests and complete accurate check-in and check-out procedures

* Answer phones, respond to guest questions, and assist with requests or concerns in a professional and caring manner

* Resolve guest issues whenever possible and communicate important follow-up needs to the appropriate department or manager

* Prepare daily food and beverage revenue data by auditing point-of-sale revenue, covers, fees, tips, paid-outs, and settlements

* Run and review audit reports from the property management system, credit card system, and point-of-sale system

* Identify discrepancies, make appropriate corrections or adjustments, and document unusual activity

* Enter revenue, expense, and allowance information to generate daily operating reports

* Balance revenue and settlement accounts nightly and maintain complete, organized audit files

* Complete the end-of-day process and reset hotel systems for the next business day

* Monitor the lobby and front desk area and follow established safety and security procedures

* Communicate overnight activity, guest concerns, and operational issues clearly to the morning team

* Support other Front Office duties and assist with additional responsibilities as assigned

We're looking for someone who is trustworthy, self-directed, and comfortable balancing hospitality with detailed financial work.

* Strong guest service and communication skills with a friendly, professional approach

* Ability to remain calm, empathetic, and solution-focused when handling guest concerns

* Excellent attention to detail, accuracy, organization, and follow-through

* Basic accounting and mathematical skills, including the ability to balance transactions and identify discrepancies

* Computer proficiency, including comfort with spreadsheets and the ability to learn hotel reporting systems

* Professional telephone etiquette and clear written communication skills

* Ability to work independently and make sound decisions during overnight hours

* Reliable attendance and availability to work the overnight shift, including weekends and holidays as scheduled

* High school diploma or equivalent

Previous hotel front desk, night audit, accounting, cash-handling, or customer service experience is preferred. Prior hospitality supervisory experience is helpful but not required.

At Marcus Hotels & Resorts, we believe our associates are our greatest asset. Our culture is built around the philosophy of People Pleasing People, creating memorable experiences for both guests and team members.

The Hyatt Regency Coralville Hotel & Conference Center offers a dynamic and welcoming workplace where associates can grow, develop, and take pride in delivering exceptional service.

Marcus Hotels & Resorts is an Equal Opportunity Employer.

All offers of employment are subject to E-Verify verification of identity and employment eligibility.