New

It Support Specialist

TEKsystems
$37,440.00 - $45,760.00 / yr
medical insurance, dental insurance, life insurance, vision insurance, parental leave, tuition reimbursement, 401(k)
United States, Georgia, Ellabell
Jul 22, 2026
Description Provide onsite desktop support within a large distribution center environment Troubleshoot and resolve issues related to: Windows-based workstations Zebra scanners, printers, and mobile devices Time clocks and warehouse technology Support high-volume hardware environment (2,000-3,000+ endpoints) Handle tickets through ServiceNow Perform in-person support across the facility (including warehouse floor and office areas) Assist with device deployments, replacements, and maintenance Provide basic AV support (conference room setups, Cisco/WebEx-enabled devices) Collaborate with supervisors and team members on incident management and queue prioritization Maintain a strong customer service presence as the primary IT contact onsite 3-5 years of IT support experience Strong experience in desktop support / field support (hands-on, onsite) Experience troubleshooting: Windows OS Hardware (laptops, desktops, printers) Excellent communication and customer service skills Ability to work in a fast-paced, physically active environment Comfortable being on your feet for extended periods Skills Windows 11, macos, Customer service, android, ios, mobile support, zebra, audio visual Top Skills Details Windows 11,macos,Customer service,android,ios,mobile support,zebra Additional Skills & Qualifications Experience in a distribution center, warehouse, or manufacturing environment Experience with: Zebra devices (scanners, printers, mobile computers) Mobile Device Management tools (AirWatch, Intune, etc.) Endpoint tools such as IBM BigFix Exposure to AV technologies (Cisco WebEx kits, conference room setups) Experience Level Entry Level Job Type & LocationThis is a Permanent position based out of Ellabell, GA. Pay and BenefitsThe pay range for this position is $37440.00 - $45760.00/yr. 401K - Medical Insurance - Dental Insurance - Vision Insurance - Life Insurance - Disability Insurance - Pet Insurance - Associate Assistance Programs - Tuition Reimbursement - Parental Leave Workplace TypeThis is a fully onsite position in Ellabell,GA. Application DeadlineThis position is anticipated to close on Jul 23, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.