Regional Controller, Public Sector Accounting (Onsite, Overland Park, KS)

Netsmart Overview:

At Netsmart, improving care delivery isn't just our aspiration, it's our passion!

For more than 50 years, we've been a healthcare software company developing technology and providing services in the behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.

Regional Controller, Public Sector Accounting

The Public Sector/Strategic Client Accountant and/or Controller serves as the primary financial contact for a portfolio of Public Sector/Strategic clients, managing the complete financial lifecycle of customer contracts from billing through cash collection. This role partners directly with clients and internal teams to ensure accurate billing, revenue recognition, timely collections, and compliance with contract terms while providing exceptional customer service.

The ideal candidate possesses strong accounting knowledge, excellent analytical and communication skills, and the ability to navigate complex contractual arrangements unique to government and public sector organizations.

Key Responsibilities

Client Relationship Management - 25%

• Serve as the primary financial point of contact for assigned Public Sector/Strategic clients.

• Build and maintain strong client relationships by providing timely, professional, and solution-oriented financial support.

• Respond to client inquiries regarding invoices, payments, contract terms, and account balances.

• Collaborate with client Accounts Payable and Finance departments to resolve billing discrepancies and payment delays.

Billing & Contract Management - 25%

• Review customer contracts and ensure billing aligns with negotiated terms, milestones, funding sources, and purchase orders.

• Prepare, review, and process recurring and non-recurring invoices, including complex milestone, subscription, and project-based billing.

• Perform manual invoice adjustments when required to meet unique client billing requirements.

• Ensure invoices comply with customer-specific documentation and submission requirements.

• Work with CAE and/or Client on Renewal Agreements/PO's.

Revenue Recognition - 10%

• Apply revenue recognition principles in accordance with company policies and applicable accounting standards.

• Build and maintain billing and revenue schedules within financial systems.

• Review contract modifications and determine financial impacts on revenue and billing.

Accounts Receivable & Cash Collections - 25%

• Monitor customer accounts to ensure timely payment of outstanding invoices.

• Proactively manage aged accounts receivable through collection efforts and account reconciliations.

• Research payment discrepancies, unapplied cash, deductions, and short payments.

• Develop collection strategies for complex or high-value accounts while maintaining positive client relationships.

Financial Analysis & Reconciliation - 15%

• Perform account reconciliations and resolve billing or revenue discrepancies.

• Analyze contract activity and financial transactions to identify trends, risks, and opportunities.

• Prepare reports supporting management decisions, audits, and financial reviews.

• Assist with month-end and year-end close activities.

Cross-Functional Collaboration

• Partner with Sales, Client Success, Legal, Project Management, and Operations to ensure accurate billing.

• Support external and internal audit requests by providing financial documentation and account analysis.

• Recommend process improvements and automation opportunities to improve efficiency and client experience.

• Participate in system implementations, testing, and continuous improvement initiatives.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field.

• 3-7 years of accounting, billing, accounts receivable, or revenue experience.

• Experience managing complex customer accounts preferred.

• Public Sector, Government, Healthcare, or SaaS billing experience is highly desirable.

• Knowledge of revenue recognition principles and contract accounting.

• Advanced Microsoft Excel skills.

• Experience with SalesForce and FinancialForce preferred.

Core Competencies

• Client Relationship Management

• Contract Interpretation

• Billing & Revenue Management

• Accounts Receivable & Cash Collections

• Financial Analysis

• Problem Solving

• Communication & Negotiation

• Attention to Detail

• Process Improvement

• Time Management

• Cross-Functional Collaboration

• Adaptability

Success Measures

Success in this role is demonstrated by:

• Accurate and timely billing with minimal corrections.

• Achievement of cash collection and aging reduction goals.

• Strong client satisfaction and responsiveness.

• Accurate revenue recognition and contract compliance.

• Successful resolution of billing and payment disputes.

• Continuous identification and implementation of process improvements.

• Positive partnerships across internal departments while maintaining exceptional customer service.

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

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