IT Network Specialist II

Are you ready to take your IT expertise to the next level? The Pennsylvania Treasury Department is seeking an energetic IT Network Specialist II who loves tackling system challenges --from networking and data center management to disaster recovery, telecom, and secure communications. If you're detail-oriented and thrive in high-pressure environments, this role offers a chance to drive crucial state operations while ramping up your technical skills with exciting hands-on experience.

The Pennsylvania Treasury Department is an independent agency led by the elected State Treasurer and one of the largest state treasuries in the country, serving as custodian of more than $150 billion. Treasury plays a critical role in state government operations, acting as the custodian, investor, and disburser of funds for nearly all state agencies. Treasury also offers a wide range of programs and services to Pennsylvania families, including the PA 529 College and Career Savings Program; the PA ABLE Savings Program for people with disabilities; and our work to return more than $4 billion of Unclaimed Property to its rightful owners. A wealth of information is available at www.patreasury.gov.

This position focuses on managing advanced network operations and supporting complex systems that serve the Pennsylvania Treasury. It involves hands-on work with hardware, security tools, and performance monitoring to keep essential services running smoothly. As an IT Network Specialist II, you will perform the following duties:

• Hardware Management: Install, configure, and maintain routers, switches, servers, firewalls, and network cabling
• Performance Monitoring: Monitor network performance and optimize efficiency using approved tools
• Issue Resolution: Troubleshoot and resolve complex network, server, and firewall issues
• System Support: Support telecom systems, videoconferencing tools, and storage networks
• Security Development: Develop, implement, and maintain network security mechanisms
• Data Protection: Maintain file recovery and file backup systems

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. Mandatory 3 days a week in the office and work from home (telework) up to 2 days a week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Information Technology Generalist 1; or
• Two (2) years of technical experience providing information technology user support services in a variety of areas to include: applications development and business process analysis and network and desktop PC support services; and an associate degree in computer science; management, computer or business information systems; microcomputer technology, information technology, desktop technology or closely related field; or
• Four (4) years of technical experience providing information technology user support services in a variety of areas to include: applications development and business process analysis and network and desktop PC support; or
• A bachelor's degree including or supplemented by 18 credits in computer science; management, computer or business information systems; microcomputer technology, information technology, desktop technology or closely related field; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must have installed and configured network hardware, such as routers and switches, to ensure reliable connectivity in a professional environment.
• You must have used network management tools to monitor performance and troubleshoot network issues.
• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Experience installing or configuring server and/or network hardware.
• Maintained file recovery and backup systems in your previous roles.
• Configured and maintained firewalls to protect network infrastructure from threats.
• Supported telecommunications or videoconferencing systems to ensure reliable service.
• Diagnosed and resolved complex network problems using specialized diagnostic tools.
• Provided user support or consultative expertise regarding network resources.
• Currently hold a CompTIA Network+ or Cisco CCNA certification.
• Actively learning new technologies and adapting to changing technical requirements in your work.

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Your application must include a resume.
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.