Quality Manager II - Military Flight Controls Division - Dublin, GA

Org Marketing Statement

Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century, the company has been enabling engineering breakthroughs that lead to a better tomorrow.

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker's goal of addressing the world's most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.

Military Flight Controls Division Supporting aircraft worldwide, Parker Aerospace's Military Flight Controls Division (MFCD) provides primary and secondary flight control systems that make flight possible. Tested, proven and trusted in commercial and military applications for decades, MFCD provides precise position-control actuation solutions for military aircraft across the United States and with foreign partners. The division's JetPipe electrohydraulic servovalve (EHSV) technology is used across commercial and military aircraft around the world. Headquartered in Irvine, California, the Military Flight Controls Division is the global leader in fly-by-wire flight control systems and electrohydraulic products and offers the world's most advanced motor design capabilities for flight controls.

Position Summary

The Quality Manager II leads a team of Quality professionals (e.g., inspection, compliance, engineering) to drive manufacturing quality process improvements at a larger single site or across multiple sites within a division. This role owns execution and sustainment of the Quality Management System (QMS) in complex environments with variation in products, processes, and customer/market requirements. The manager routinely partners with Operations and Engineering. May oversee supplier/service provider performance with regular customer interaction as needed. The position manages multiple value streams and process improvement initiatives.

Responsibilities

QMS Ownership and Governance

Owns and drives adherence to Parker Quality Process (PQP) methodologies and principles through deployment of PQP tools within the site.
Lead execution and sustainment of the QMS (e.g., ISO 9001, IATF 16949, AS9100 as applicable) across complex or multi-site operations.
Establish and maintain audit readiness; coordinate internal, customer, and third-party audits and ensure timely closure of findings.
Own document control, training, and management review inputs; ensure compliance with regulatory and customer requirements.

Manufacturing Quality Leadership

Direct daily quality operations across multiple value streams (inspection, testing, nonconformance management, MRB).
Ensure adherence to control plans, standard work, and change control; validate effectiveness of process controls and product verification.
Monitor and improve key metrics (e.g., FPY, scrap, rework, complaints, cost of quality); drive continuous improvement roadmaps.

Structured Problem Solving and Risk Reduction

Lead complex root cause analysis and CAPA using A3, 8D, 5-Why, and Fishbone; verify effectiveness and prevent recurrence.
Maintain and improve PFMEAs, Control Plans, and risk registers; lead SPC implementation and process capability analysis (Cp/Cpk).
Oversee MSA/gage R&R, calibration compliance, and metrology practices.

Supplier and Customer Engagement

Oversee supplier/service provider performance where applicable: incoming quality, SCARs, audits, containment, and corrective actions.
Interface regularly with customers on quality topics (e.g., significant events, corrective actions, verification of effectiveness, readiness assessments).

Cross-Functional Collaboration and Project Leadership

Partner closely with Operations, Engineering, Supply Chain, and CI/Lean teams to align improvements with business and technical requirements.
Lead multi-value-stream process improvement initiatives; coordinate resources, schedules, and benefits tracking.

People Leadership and Capability Building

Lead and develop a team of quality professionals and/or inspectors; manage staffing, coaching, training, priorities, and performance.
Build competency in quality tools and systems; promote a culture of accountability, data-driven decision making, and continuous improvement.

Qualifications

Education and Experience

Bachelors degree required; Engineering degree preferred

Minimum of 8 years of related experience

Experience leading quality teams and initiatives in larger single-site or multi-site operations with diverse product/process/customer requirements.

Knowledge and Skills

Deep knowledge of QMS standards and audit practices (e.g., ISO 9001, AS9100, IATF 16949 as applicable).

Proficiency with quality tools and methods: CAPA, A3/8D problem solving, PFMEA, Control Plans, SPC, MSA (gage R&R), PPAP/FAI, and MRB processes.

Ability to interpret engineering drawings/specifications; GD&T familiarity preferred. Strong analytical and data skills; experience with KPI dashboards and statistical tools (e.g., Minitab or equivalent).

Effective communication and influence skills across executive, manager, and shop-floor levels; strong customer and supplier interaction capabilities.

Demonstrated leadership across multiple value streams and complex improvement portfolios, solid project management skills.

Familiarity with ERP/MES and standard productivity tools (e.g., Microsoft 365).

Certifications (preferred, not required)

Internal Auditor (ISO 9001 or applicable), ASQ certifications (e.g., CQE, CQA, CMQ/OE), and/or Lean Six Sigma Green/Black Belt.

Ability to travel periodically to support multi-site initiatives, supplier/customer engagement, and audits.

Additional Comments: The essential functions have been provided as example of the type of work performed by employees assigned to this job classification. The company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.

Conditions of Employment

This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements.

U.S. Citizenship or U.S. Permanent Resident status REQUIRED.

Pay, Benefits, Work Schedule

Parker offers competitive benefit programs, including:

• Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
• 401(k) Plan with company matching contributions at 100% of the first 5% of pay
• Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay
• Career development and tuition reimbursement
• Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
• Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.
• Paid Time Off and 13 Company-Paid Holidays.

Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor")

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission

Drug Tests

Drug-Free Workplace
In accordance with Parker's policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.