Senior Manager, Field Recruiting

• $120,000 - $130,000 base salary range + annual bonus potential!
• 100% Remote in the United States. Due to state-specific regulatory requirements, Potbelly does not currently support remote work from the following states: Alaska, California, and Hawaii. To be considered for this position, you must be able to perform the role from a state not listed above at the time of hire and for the duration of employment.

Job Title: Senior Manager of Field Talent Acquisition

Location: Remote

Department: Human Resources

Reports to: Senior Director of People

Job Type: Full-Time

Job Summary:

The Senior Manager of Field Recruiting will lead and manage all aspects of field recruiting across Potbelly's company-owned operations and may also serve as a consultant to Potbelly franchisees. This role will develop and execute brand-specific recruiting strategies that reflect Potbelly's business needs, values, and growth plans while partnering closely with Shared Services on recruiting systems, technology, platform strategy, and related process improvements. The ideal candidate will bring a strategic, hands-on approach, strong knowledge of the hospitality and restaurant talent landscape, and excellent leadership, communication, sourcing, and assessment skills.

Key Responsibilities:

1. Recruitment Strategy: Develop and implement a comprehensive field recruitment strategy that aligns with the organization's goals, ensuring that we attract and retain top talent to drive business success.
2. Team Leadership: Lead, mentor, and manage a team of Field Recruiting Partners providing guidance, training, and support to ensure they meet their individual and team recruitment targets.
3. Stakeholder Collaboration: Collaborate closely with Field Operations Leadership, and HR Business Partners to understand their staffing needs and develop recruiting and retention strategies that align with their goals.
4. Candidate Sourcing: Develop and execute sourcing and recruitment marketing strategies that leverage Potbelly's employee value proposition to build strong talent pipelines for all field roles. Partner with Shared Services to effectively use enterprise-selected recruiting platforms and personally manage assigned searches.
5. Candidate Selection: Oversee the candidate selection process, leveraging enterprise tools and solutions provided by Shared Services to equip hiring teams to consistently identify the best-qualified candidates while maintaining compliance.
6. Employer Branding: Enhance the company's employer brand by developing and maintaining a clear Employee Value Proposition (EVP) to attract top talent and maintain a positive reputation in the talent market.
7. Data Analysis: Utilize data and analytics to measure the effectiveness of recruiting efforts, identify areas for improvement, and provide insights for better decision-making. Develop core KPIs for TA for Potbelly that can serve as benchmarks to assess performance.
8. Compliance: Ensure recruiting practices are executed consistently and in accordance with applicable employment laws and regulations, including OFCCP requirements, while partnering with Shared Services, which owns system-related compliance and controls.
9. Innovation: Stay updated on the latest recruiting trends, technologies, and best practices.
10. Recruiting Systems Adoption: Ensure the recruiting team effectively and consistently uses the applicant tracking system, internal and external career sites, and other enterprise solutions provided by Shared Services. Provide training and reinforce proper system use across the team.
11. Reporting: Lead communication and accurate reporting and metrics to Field Operations Leadership.
12. Franchise New Shop Openings: Coordinate franchise recruiting system setup for new shop openings, serving as the liaison between franchisees and Shared Services,
13. Other duties as assigned

Qualifications:

* Bachelor's degree in Human Resources, Business, or a related field. A master's degree is a plus.

* Proven experience in field recruiting, preferably in the restaurant or hospitality industry.

* Strong leadership and team management skills.

* Exceptional communication and interpersonal skills.

* Strategic thinker with the ability to create and implement effective recruitment strategies.

* Demonstrated experience in talent acquisition metrics and data-driven decision-making.

* Knowledge of relevant employment laws and regulations. Experience in OFCCP compliance is a strong plus.

* Experience with applicant tracking systems and other HR software.

* Ability to work in a fast-paced, dynamic environment.

If you are a results-oriented, strategic thinker with a passion for recruiting top talent and leading a high-performing team, we encourage you to apply for the position of Senior Manager of Field Recruiting at Potbelly.

Potbelly is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Potbelly are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants from all backgrounds and experiences to apply.

Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work.

We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.

Application Deadline: Applications must be submitted by [12/31/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

Company: Potbelly Corporate

Position: Senior Manager, Field Recruiting

Status: Full Time

Base Salary Range: $120,000.00 - $130,000.00/yr

Shift: First (Day)

Req #: 11120659

Date Posted: September 04, 2026

Location: Chicago , Chicago,
US,
IL,
60611

Job Category: Corporate