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Principal Program Manager, Ecosystem Development - Microsoft Business Applications (Dynamics 365)

Microsoft
$142,800.00 - $274,800.00 / yr
United States, Washington, Redmond
Sep 07, 2026
Overview

Microsoft's Business Applications ecosystem is at the center of how customers adopt AI. Dynamics 365 runs thecorecustomer operations of enterprises worldwide, and the partners who implement, extend and sell those solutions determine how fast that value reaches customers. This role sits on the ecosystem team thatdrives and engagesthat partner channel, and it ownssomeof the channel's highest-leverage motions:surgicalinvestment programs thatacceleratepartner-led growthandthe evolution of industry software vendors from application builders into agent builders.

This is an individual contributor role with broad cross-functional influence and significant external engagement at partner-executive level. You will be accountable for outcomes measured in partner capacity,partner-drivenrevenue,andpartner-drivencustomer adoption rather than in deliverables shipped.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.



Responsibilities
  • Ownpartnersales capacity investment programs that build partner selling capabilities, covering the full lifecycle: investment planning, governance, performance management, and the recurring business reviews that hold partners accountable to agreed outcomes.

  • Build and sustain executive relationships across the partner portfolio, acting as the primary Microsoft point of contact for capacity investment and translating partner feedback into program improvements.

  • Lead Microsoft's engagement withBusiness ApplicationsISVs building solutions and extensions across the Business Applications portfolio, helping them evolve their offerings into industry-specificAIagents.

  • Accelerate ISV adoption of Microsoft's agent platform strategy, working with engineering and product teams to close capability gaps and withpartner programs and marketplaceteams to bring the resulting solutions to customers.

  • Represent the partner ecosystem in internal planning forums, and represent the business externally at partner events, executive briefings and industry conferences



Qualifications
Required Qualifications:
  • Bachelor's Degree in Engineering, Computer Science, or related field AND 8+ years experience in relevant technical domain (e.g., cloud services, security), technical sales, marketing, product management, customer support, or cross-group/cross-functional engineering
    • OR equivalent experience.
Preferred Qualifications:
  • Bachelor's Degree in Engineering, Computer Science, or related field AND 12+ years experience in relevant technical domain (e.g., cloud services, security), technical sales, marketing, product management, customer support, or cross-group/cross-functional engineering
    • OR equivalent experience.
  • Demonstrated ownership of a multi-partner investment or incentive program, including budget accountability and executive-level performance reporting.

  • Experience with Dynamics 365 or a comparable enterprise ERP or CRM platform, and a working understanding of how systems integrators and ISVs build practices around them.

  • Experience with ISV go-to-market motions, including marketplace andco-sellchannels, and familiarity with AI agent platforms and the emerging market for industry-specific agents.

  • A track record of influencing without authority across sales, engineering, marketing and finance organizations.

  • Comfort building something new: taking an unproven motion from concept through pilot to a repeatable program.

  • Executive presence andthe communicationskills to hold a business review with a partner CEO and a program review with company leadership in the same week.

#partnerdevelopment #partnermanagement#partnerstrategy

Partner Enablement Program Mgmt IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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