Security Officer - Welcome Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Welcome Desk in Carmel, IN, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Officer at a financial institution location, you will create a welcoming, professional presence while monitoring access, greeting visitors, verifying credentials, and responding to security-related concerns. Your attentive customer service and clear communication will help support a secure environment for employees and guests. Join Allied Universal, where teamwork, integrity, innovation, and a caring culture put people first.

Position Type: Full Time

Pay Rate: $18.54 / Hour

Job Schedule:

What You'll Do:

Provide exceptional customer service at the front desk of a financial services location by following site-specific security-related procedures, visitor management protocols, and reception policies.
• Greet and screen visitors, verify identification and appointments, issue visitor credentials, and maintain accurate access and visitor records.
• Monitor entry points, lobby activity, alarms, cameras, and other security-related systems from a stationary front desk post; report unusual activity according to site procedures.
• Respond to incidents, access concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters to appropriate personnel and/or emergency responders.
• Assist employees, clients, and visitors with directions, access requests, and general information while maintaining a professional presence that helps to deter unauthorized access.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.