Banquet Server (On Call)

Live! by Loews - St. Louis offers careers at Ballpark Village in a hotel connected to sports and entertainment energy. Team members support 216 guestrooms, 17,000 square feet of event space, multiple dining venues and memorable guest experiences with stadium-area views.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, Holidays & Paid Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance & Pet Bereavement
• Team Member Hotel Rates, other discounts, perks & more
• Discounted Parking including game days & special events
• Complimentary meals in Team Member Cafe while working
• Discounted perks for Ballpark Village and St. Louis Cardinals Store
• Community volunteer opportunities
• Benefits are subject to eligibility and may vary by position

What We're Looking For:

A warm, attentive Banquet Server who thrives in dynamic event settings and takes pride in delivering exceptional guest experiences. You'll be part of a team that transforms gatherings into memorable moments-whether it's a wedding, conference, or celebration. With a keen eye for detail and a passion for hospitality, you'll ensure every guest feels welcomed, cared for, and delighted throughout their time with us.

Who You Are:

• Service-Focused Professional: You anticipate guest needs and deliver personalized, thoughtful service with a smile

• Team-Oriented Collaborator: You understand that great events are built on teamwork and communication

• Calm Under Pressure: You stay composed and solution-focused, even when the pace picks up

• Detail-Driven Executor: You ensure every table setting, tray, and service moment meets our high standards

• Adaptable and Positive: You embrace change, handle special requests with grace, and bring a can-do attitude to every shift

• Veterans and military spouses encouraged to apply

What You'll Do:

• Prepare banquet spaces according to Banquet Event Orders (BEOs), including setup of tables, chairs, linens, and service items

• Greet guests warmly and ensure they are comfortably seated and attended to

• Serve meals and beverages efficiently and professionally, following service standards and event timelines

• Monitor guest satisfaction, refill drinks, and respond to requests with attentiveness and care

• Clear and reset tables between courses and after events, maintaining cleanliness and organization

• Collaborate with banquet leadership and kitchen staff to ensure smooth service flow and timely execution

• Support buffet and beverage station setup and maintenance as needed

• Handle guest concerns discreetly and escalate issues when appropriate

• Uphold Loews Hotels' brand standards in every interaction and service moment

• Perform additional duties as assigned to support successful event execution

• Regular attendance in conformance with standards

• May be required to work varying schedules to reflect business needs

• Required to attend all mandatory training sessions and meetings

• Perform other duties as assigned

Your Qualifications Include:

• Two to four years' experience in a mid-high volume banquet operation within an up-scale, hotel or convention center banquet operation, preferred

• High School Diploma, or equivalent

• Ability to stand, walk, reach, and lift/pull/push 35 plus pounds regularly throughout the shift

• TIPS (or Local/State alcohol training equivalent) Certification required or ability to obtain

• Flexibility to work varying shifts, including nights, weekends, and holidays, as needed