Temporary - Administrative Support Associate

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East Carolina University ( ECU) is consistently ranked among the nation's top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four-year university located in Greenville, N.C., which and is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU's commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university's leadership in translating research into meaningful community partnerships and measurable societal benefits.

The university supports its workforce through a wide range of professional development opportunities designed to foster career growth and skill advancement. Eligible employees also benefit from a comprehensive benefits package that promotes a healthy work-life balance.

The Administration & Finance Division encompasses a broad range of operational, financial, technological, safety, administrative and people-focused units that support the daily functions and long-term success of the university.

Campus Operations includes Facilities Engineering & Architectural Services, Facilities Services, and Housekeeping Services. Campus Operations is responsible for the support of all university real property including buildings, infrastructure, and grounds. Responsibilities on the university's Main, Health Sciences, and West Research Campuses, and satellite locations associated with ECU programs include major and minor renovations and construction; corrective and preventive maintenance and repairs by utilities services (controls, electrical, HVAC, life safety, plumbing, central steam and chilled water operations), building services (carpentry, locksmith, masonry, paint, roofing), and automotive services; maintenance of grounds by grounds services, recycling, refuse removal, sustainability; and moving services and housekeeping services support of academic, administrative, athletic, classroom, clinical, dining, laboratory, library, performing arts, and residence life spaces.

Building Services, a unit in Facilities Services responsible for carpentry, locksmith, masonry, paint, and roofing on the university's Main, Health Sciences, and West Research Campuses, and satellite locations.

The primary purpose of this position is to serve as a customer service representative in the Main Campus Facilities Service Center. Reporting to the Director of Facilities Service, this position will be responsible for greeting and assisting customers; processing work requests in the AiM work order system; processing PORT requisitions; performing data entry and file management; answering phones; communicating via a two-way radio; distributing keys; and dispensing departmental mail.

Key Responsibilities Include:

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

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In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.

Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.