New

Case Navigator

Vaco
$22 - $22 / Hour
United States, California, Los Angeles
Oct 28, 2026
Case Navigator Location: Mid City, LA Industry: Nonprofit / Social Services Pay: $22/hr Employment Type: Temporary, approximately 3 months Schedule: Full-Time \| Hybrid, currently 3-4 days onsite Language Requirement: Bilingual Spanish/English required Position Overview We are seeking a compassionate and organized Case Navigator to support families and caregivers by helping them access community resources, benefits, and social services. This role will work directly with referred families to assess their needs, connect them with appropriate services, and provide ongoing support and advocacy. This is a great opportunity for someone with experience or education in social work, behavioral science, social sciences, or community services who wants to continue building hands-on experience in the field. Key Responsibilities Connect with referred families and initiate support services Assess individual and family needs and connect them with appropriate community resources Assist caregivers with accessing available emergency resources and support programs Provide advocacy related to education, adoption, guardianship, and family services Help families understand and access eligible government benefits Refer families to community organizations and social service programs Build relationships with community agencies and service providers Maintain accurate case documentation, reports, and client records Participate in community outreach activities, caregiver events, and network meetings Maintain confidentiality when handling sensitive client and family information Qualifications Bilingual Spanish/English required Experience or education in social work, behavioral science, social sciences, human services, public health, or a related area Direct case management or Case Navigator experience is helpful but not required Candidates currently attending college may be considered Strong written and verbal communication skills Ability to write clear and concise case documentation and reports Strong organizational skills and ability to meet deadlines Comfortable working directly with families and community organizations Proficiency with Microsoft Word, Outlook, and general office technology Reliable transportation, valid driver's license, current vehicle registration, and automobile insurance required Flexibility to work occasional Saturdays as assigned Education & Experience Candidates should meet one of the following: At least 32 college units, including 16 units in Social Work, Social Sciences, Humanities, Public Administration, Public Health, or a related area; or At least 2 years of relevant experience in social work, behavioral science, social science, or a related social-services environment Ideal Candidate The ideal candidate is compassionate, dependable, organized, and comfortable working directly with families who may need help navigating multiple services and resources. This could be a strong opportunity for someone coming from a Case Aide, Case Management Assistant, Family Services, Community Outreach, Behavioral Health, Social Services, or Human Services background, as well as someone currently pursuing relevant college coursework who has applicable experience. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com. Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.