Firstsource


Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL, Firstsource employs over 28,000 people across the US, UK, India and Philippines.
Using our ‘Digital First, Digital Now’ strategy as the north star, our transformational tech-based solutions help you simplify complex business processes, elevating customer experience and creating value across your business. Our tech-based solutions span three major areas: Digitally Empowered Contact Centers, Intelligent Back Office, Platforms, Automation and Analytics.
Our Values
Our value statement is an important navigation tool that keeps us focused on what truly matters?. REACCH acts as our north star, helping us achieve our goals in a uber competitive, digital-first world while meeting customer and investor demands for social responsibility.
Risk-Taking
- Dare to go beyond
- Challenge status quo every day. Be strategic. Be ambitious. Be resilient.
- Execution Excellence
- Strive to be the best
- Collaborate, co-create and drive excellence.
- Agility
- Move ahead of time quickly
- Stay nimble, adapt fast and learn constantly with a ‘Digital First’ mindset.
- Customer First
- Keep customers at the heart of every action.
- Credibility
- Instill trust, confidence and accountability
- Seek answers rooted in ‘what's right’ and not ‘who's right’.
- Humaneness
- Be fair, respectful, transparent and sensitive
- Care for your community; act responsibly towards environment.
Global Inclusion & Diversity
We believe in supporting different perspectives that make each one of us unique. Our strength lies in our differences. We strive to create an actively inclusive setting where people of diverse backgrounds, ideas, and mindsets are welcomed to belong and grow together. We cultivate a culture of inclusion by embracing and respecting people for who they are, irrespective of their race, ethnicity, orientation, or background.
Bring your big ideas and dreams
Aspire. Achieve. Advance.
For over two and half decades, we’ve helped some of the world’s leading brands stay ahead, fine-tuning their operations and delivering exceptional customer experience. The world knows us as a leading provider of platform-based services, operations management and automation services. But we believe we are more than that. We are a group of dreamers and achievers propelled by passion and steered by enduring values – REACCH. Take Risks. Drive Excellence. Stay Agile. Put Customers first. Build Credibility. Be Humane. We are all about our people. We ensure that the work is engaging, our culture is empowering and the learning opportunities are enriching.
If this sounds good to you, join us.
Search among Firstsource jobs
Jobs: 1 - 10 of 88 |

Floral, Florida
FirstSource Healthcare has immediate Full Time Work from Home positions available as Customer Service Specialist Our employees contact homeowners to assist them in catching up on loan payments. We are committed to providing compassionate su...
12h
Job Type | Full Time |

Palm Bay, Florida
Bilingual Mortgage Customer Specialist - ONSITE Position $16.50 - $17.00/HR Our employees contact homeowners to assist them in catching up on loan payments. We are committed to providing compassionate support to our customers as we help the...
12h
Job Type | Full Time |

Louisville, Kentucky
Location: ONSITE at a Medical Facility in Louisville, KY Hours: Monday - Friday 10:00am-6:30pm Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility as...
12h
Job Type | Full Time |

Grand Rapids, Michigan
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Location: ONSITE at a Medical Facility in Grand Rapids, MI Hours: Monday-Friday 2PM -10:30PM Due to the nature of this position and he...
19h
Job Type | Full Time |

Memphis, Tennessee
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Location: ONSITE at a Medical Facility in Memphis, TN Hours: Mon - Fri 8am - 4:30pm Due to the nature of this position and healthcare ...
19h
Job Type | Full Time |

Patient Advocate Specialist Location: REMOTE Hours: Monday -Friday 8:00am-4:30pm EST The goal of the Patient Advocate Specialist is to successfully resolve account balances for medical services provided by multiple healthcare facilities to ...
1d
Job Type | Full Time |

Palm Bay, Florida
Job Summary The Manager - HRBP is responsible for serving as a strategic partner to business units, driving the execution of HR initiatives, covering areas like talent management, employee relations, performance management, and workforce pl...
1d
Job Type | Full Time |

Customer Service Representative
Thousand Oaks, California
START YOUR CAREER IN THE FINANCE INDUSTRY! Interviewing now for next start of Monday November 10th! We Offer: Day Shift: 8am-5pm Monday to Friday (No Weekends!) Paid Training first two weeks 8am-5pm Pay is $19-$20/hour + monthly bonus oppor...
2d
Job Type | Full Time |